Shipping Information
Delivery Terms
Fast, reliable delivery across Kenya and East Africa
Same-Day Delivery
Nairobi before 12PM
24-48 Hours
Major towns nationwide
Delivery Areas & Timeframes
| Location | Delivery Time | Fee |
|---|---|---|
| Nairobi (orders before 12PM) | Same Day | KSh 250 |
| Nairobi (orders after 12PM) | Next Day | KSh 250 |
| Mombasa, Kisumu, Nakuru, Eldoret | 24-48 Hours | KSh 300-800 |
| Other Major Towns | 24-72 Hours | KSh 500-1,500 |
| East Africa (Uganda/Tanzania) | 3-5 Business Days | Calculated at checkout |
Order Tracking
Once your order is dispatched, you'll receive:
- SMS notification with tracking link
- WhatsApp message when rider is dispatched
- Real-time updates via your account dashboard
Delivery Process
1
Order Placed
2
Order Processed
3
Dispatched
4
Delivered
Important Notes
- Delivery times are estimates and may vary due to unforeseen circumstances
- Our couriers follow strict safety protocols
- You may change delivery address if item hasn't been dispatched
- Failed delivery attempts may incur additional fees
- For Pay on Delivery orders, have exact change ready
International Delivery (Uganda/Tanzania)
For customers in Uganda and Tanzania:
- Delivery takes 3-5 business days
- Customs fees (if applicable) are customer's responsibility
- Track your order across borders
Need help with delivery? Contact our support team at info@bestpriceinkenya.co.ke or WhatsApp +254 700 080 050