Terms of Service

Welcome to Best Price Kenya. By accessing or using our website, you agree to be bound by these Terms of Service.

1. Account Registration

To place orders on Best Price Kenya, you may need to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

2. Product Information & Pricing

We strive to ensure all product descriptions, images, and prices are accurate. However:

• Prices may change without notice
• We reserve the right to correct errors or omissions
• Product images are for illustration purposes only
• Colors may vary slightly due to screen settings

3. Orders & Payment

When you place an order, you are making an offer to purchase products. We reserve the right to:

• Accept or decline any order for any reason
• Cancel orders due to pricing errors or stock unavailability
• Require additional verification for certain orders

Payment must be completed before order processing (except for Pay on Delivery orders).

4. Delivery & Shipping

Delivery estimates are provided in good faith but are not guaranteed. We are not liable for delays caused by:

• Weather conditions or natural disasters
• Carrier delays or logistical issues
• Incorrect address information provided by customer
• Customs clearance for international shipments

5. Returns & Refunds

Please review our Return Policy. Key points:

• 7-day return window for defective or misdescribed items
• Items must be in original packaging with all accessories
• Refunds processed within 5-7 business days of approval
• Return shipping costs covered for verified defects

6. Warranty Terms

Warranty coverage varies by product type:

• New Electronics: 1-year manufacturer warranty
• Refurbished Items: 6-month warranty
• Warranty does not cover physical damage, liquid damage, or unauthorized repairs

7. User Conduct

You agree not to:

• Use our site for any unlawful purpose
• Attempt to bypass our security measures
• Interfere with other users' access
• Post false or misleading information

8. Limitation of Liability

To the maximum extent permitted by law, Best Price Kenya shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Kenya. Any disputes shall be resolved in the courts of Nairobi, Kenya.

10. Changes to Terms

We may update these Terms from time to time. Continued use of our site constitutes acceptance of the revised Terms.

For questions about these Terms, please contact us at info@bestpriceinkenya.co.ke